Need to return something? Our return policy is simple and fair. To be eligible, a return must meet the following criteria:

  • They must be in 100% sellable condition. This means undamaged, unmarked, unwashed, clean, dry, odor free, with all hangtags, labels, and packaging undamaged, intact, and attached.
  • You must apply for the return within 15 days of the original ship date. 
  • The return must arrive to our warehouse within 35 days of the original ship date. In other words, once you request the return, please ship it back promptly.
  • Returns must be pre-authorized, be assigned a return authorization number (RA#), and the RA# must be clearly written on the outside of the box.
  • Customers are responsible for freight costs associated with returning their item to our warehouse.

Returns Processing

  • Returns are processed within 5 business days of receipt.
  • Shipping costs are non-refundable. 
  • Customer is responsible for sending the return back to us. 
  • Shipping costs are non-refundable.
  • For refunds we charge a $4.00 USD per order (not per item) restocking / repacking fee. This fee is waived for exchanges.
  • We refund only to the exact same method of payment (ex: credit card, PayPal, etc) used for your purchase. 
  • For cash, check, or money order payments, a store credit will be issued. 
  • We do not give cash refunds.

If you have any questions regarding a return, please contact us.